Refund policy
Refund & Return Policy
Thank you for shopping with MellowMarketingLab. We value your satisfaction and strive to provide you with the best products. Please review our refund and return policy below.
Digital Products
All sales of digital products are final. Due to the nature of these products, we do not offer returns or refunds once the purchase is completed. This policy applies to all digital goods available on our website.
Physical Products
While we primarily offer digital products, any physical products purchased are subject to our return policy as follows:
- Returns must be initiated within a specified period from the date of receipt.
- The product must be in its original condition, unused, and in the original packaging.
- To initiate a return, please contact our customer service at contact@mellowmarketinglab.com.
- Customers are responsible for return shipping costs unless the return is a result of our error.
Refund Process
Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within a reasonable timeframe.
Customer Service
If you have any questions regarding our refund and return policy, please do not hesitate to reach out to our customer service team:
- Email: contact@mellowmarketinglab.com
- Hours: Monday–Saturday, 9:00–18:00
- Address: Mellow Goods LLC, 3500 South DuPont Hwy, Dover, 19901
We appreciate your understanding and support.